Status
Zoho becomes the first business suite fully integrated with Clearly Cloud.
APPLETON, WISCONSIN- August 5, 2024 – ClearlyIP Inc. (“ClearlyIP” or the “Company”) announces the availability of real-time telephony integration between Clearly Cloud and the full range of Zoho Phonebridge connected applications, including Zoho CRM, Zoho Desk, and many more.
Drive Success and Improve Productivity with Clearly Cloud Zoho CRM Integration
ClearlyIP’s newest integration can elevate customer engagement and improve productivity by allowing information to flow effortlessly between Clearly Cloud and Zoho systems–providing users with better access to customer profiles, support history, and speed work by allowing click-to-call directly from Zoho platforms.
Zoho Adds to Integrations Lineup
Zoho is just the latest integration available for Clearly Cloud. Beyond CRM, custom automation and connectivity is also possible using Zapier and Webhooks, allowing businesses to unleash advanced data-driven workflows throughout their organization.
Immediate Customer Insight
With streamlined caller lookups and automatic screen pops, the Zoho integration for Clearly Cloud enables a more seamless personalized experience for callers. Agents are better informed about past interactions when answering, enabling better engagement and more effective decision-making. Clearly Cloud also pushes post-call events, enabling automatic call history and logging of voicemail notifications. Customers can leverage Zoho’s automated workflows to trigger alerts and follow-ups, ensuring no customer inquiry or sales opportunity is missed.
How it Works
ClearlyIP has developed a new system called “Spoke” that enables the real-time integration of a wide variety of connected systems with Clearly Cloud.
When a call is initiated or received, Spoke can automatically capture and sync call history and caller information across CRM systems and Clearly Cloud’s Call Panel. This integration facilitates click-to-call functionality directly from CRM, real-time call pop-ups within the CRM interface for inbound calls, and much more.
An Essential Integration for Zoho Customers
This Clearly Cloud integration turbo-charges efficiency and user experience for Zoho customers–it can reduce the need for manual data entry, minimize errors, and significantly enhance team productivity and customer responsiveness.
For more information about Clearly Cloud and its new CRM integration, visit ttps://www.clearlyip.com/products/cloud-services/clearly-cloud/crm-integration/
About ClearlyIP
With decades of leadership in communications and developing innovative telephony solutions, the team at ClearlyIP provides world-class telecommunications services, applications, and customer premise hardware to businesses, ITSP’s, OEM’s and other communications providers across the globe. Product offerings include Brandable IP Phones, VoIP Appliances, a Suite of Advanced Cloud Services, and a feature-rich SIP Trunking platform with full compliance with Kari’s Law. ClearlyIP is privately held and headquartered in Appleton, Wisconsin, and utilizes a “Build and Buy” strategy for company growth, building products that help us grow organically and via strategic acquisitions, more at www.clearlyip.com.
Contact:
Michael Dunham
Marketing Specialist
[email protected]
920.383.3100 x5021
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