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XCast XCL Phone App
Seamless Communication, Anytime, Anywhere
The XCast XCL Phone App brings powerful communication features right to your mobile device, enabling users to stay connected with their team, customers, and business from anywhere. Designed with flexibility and ease of use in mind, the XCL Phone App is the perfect solution for businesses looking to extend their communication capabilities beyond the office.
Take Your PBX to Your Mobile Device
Make and receive calls with the XCL Phone App for android and IOS devices. It lets you take your PBX with you! No setup required, just download and login. Available today from the Apple App Store and Google Play.
XCL Mobile App Features
- Voicemail Indicator
- ACD Agent Status
- Call History
- Assisted Transfer
- PBX Directory
- Blind Transfer
- Caller Id
- Hold
- Encrypted Audio
- Multiple Call Instances
- DTMF During Calls
- Handset
- Speakerphone & Bluetooth Support
Logging Into the XCL Mobile App
When you first start XCL Phone, you will be prompted to log in to the service. Supply the domain name for your PBX system, your extension, your password, and then press the ‘LOGIN’ button.
These are the same domain and credentials you use to log into VCP (VoIP Control Panel).
The XCL Mobile App Home Screen
On our main screen we have the app name “XCL Phone” with the logged-in user’s extension.
The connection status is shown on the right side. When it is green the connection is active. Yellow indicates it may be in process of connecting. Red is a failed connection. If there is a connection issue, try exiting the app and trying again, also check your wifi / cell data connection.
Next we have the tabs ‘KEYPAD’, ‘CONTACTS’, and ‘RECENTS’.
The ‘KEYPAD’ tab allows you to make an outbound call. Also on this tab you will see:
ACD Agent Status Icons
Agent is Available
Agent is Busy
Agent in Wrap Up Time
Agent Missed a Call
Agent on Break
Not Logged In – No Icon Will be Displayed
Voicemail Indicator – Number of Unread Messages/Total Messages
