CIP291 Plus Desk Phone User Guide

LED

STATUS INDICATOR
Steady green when power on, blinking red when the phone is ringing (can be customized).

Answer a Call

THREE WAYS TO ANSWER A CALL

• Handset: Pick up the handset.
• Speaker: Press .
• Headset: Press .

Note: You can also reject the call by pressing .

End a Call

THREE WAYS TO END A CALL

• Handset: Hang up the handset or press .
• Speaker: Press , or press the cancel soft key.
• Headset: Press .

Place a Call

THREE WAYS TO MAKE A CALL

• Handset: Pick up the handset; enter the number, then press or press #.
• Speaker: Press enter the number, then press the send key or press #.
• Headset: Press ; enter the number, then press or press #.

Note: You can also use contacts or call log to dial the number you want, press dial key and place the call by the three ways mentioned. More, you can also alternate the mode during the call.

Mute Call

• Press to mute the microphone during the call.
• Press again to un-mute the conversation.

Hold

• Press during a call to hold the call.
• Press to resume the call.

Call Transfer

THREE WAYS TO TRANSFER A CALL
Blind Transfer:

1. Press or press during the conversation, the call is on hold now.
2. Enter the number you want to transfer to and press or .
3. Select transfer mode as blind transfer. At this time, the previous call has ended, and the blind transfer has been completed.

Attended Transfer

1. Press or press during the conversation, the call is on hold now.
2. Enter the number you want to transfer to and press .
3. Select transfer mode as Attend transfer. At this time, the previous call has not ended and is on hold.
4. After the transfer object picks up the call, press or press again. At this time, the call has been transferred to the transfer object, and the attend transfer has been completed.

Semi-Attended Transfer

1. Press or press during the conversation, the call is on hold now.
2. Enter the number you want to transfer to and press
3. Select transfer mode as Attend transfer. At this time, the previous call has not ended and is on hold.
4. Before the transfer object picks up the call, press Press or press again.
5. The call has been transferred to the transfer object, and the semi-attend transfer has been completed.

Call Conference

ADDING MEMBERS TO A CONFERENCE CALL
Assuming that “A” and “B” are in conversation. “A” wants to bring “C” (or “D” & “E”) in a conference:

1. “A” presses , the call is placed on hold.
2. “A” enters the number of “C” and then presses or #., “C” answers the call.
3. “A” presses then “A”, “B” and “C” are now in a conference.
4. If add “D” & “E”, “A” presses , the current conference is on hold, presses and dials “D”, “D” answer the call. “A” Press and and dials “E”, “E” answers the call. “A” presses the conference soft key, then “A”, “B”, “C”, “D” and “E” are in a conference.

Note: (1) If “C” does not answer the call, “A” can go back to continue to the conversation with “B”.
(2) Once “A” hangs up the call, the conference ends, while if “B” or “C” drops the call, “A” & “C” or “A” & “B” conversation continues.