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When you manage a hotel, your guests’ experience depends on every touchpoint — and a reliable, flexible phone system is a big part of that. ClearlyIP’s ComXchange for hotels is purpose-built to meet the needs of modern hospitality properties, giving hotel owners, GMs, and buyers a communications platform that’s efficient, scalable, and cost-effective.
Designed from the ground up for hospitality, ComXchange combines everything you expect from hotel phone systems with powerful integrations, operational savings, and an open, future-proof architecture.
Full Integration with Leading Hospitality Systems
Today’s hotel operations depend on multiple platforms working together. That’s why ComXchange easily integrates with major property management systems (PMS), guest management tools, and other common hotel back-office systems.
Key integrations include:
- Direct PMS integration for check-in/check-out automation, wake-up calls, and room status updates.
- Guest voicemail and messaging tied to room assignments.
- Housekeeping and maintenance coordination through PMS workflow links.
- Call accounting to decide which calls should be charged to your guest and at what rate to charge them.
ComXchange supports a wide range of PMS platforms out-of-the-box, streamlining setup and reducing friction during system upgrades. Our customers appreciate that this flexibility reduces vendor lock-in and allows their systems to evolve over time without major telecom overhauls.
We work quietly behind the scenes with leading hotel brands, including properties flying flags from Hilton, Marriott, Hyatt, Choice, Sonesta, Cobblestone, IHG, and others. As a matter of fact, ComXchange holds official Hilton certification, meeting strict quality and security standards for deployments across Hilton properties.
Cost Savings Built Into Every Level
Hospitality operations already run on tight margins, and technology spending has to deliver strong ROI. ComXchange was developed to help hotels reduce both their upfront and ongoing telecom costs.
You benefit from:
- Flexible Licensing: Scale your system with your property size without overpaying for unused features.
- Modern Architecture: Eliminates expensive legacy infrastructure and simplifies hardware requirements.
- Operational efficiency: With automated PMS integration, you save significant labor costs by reducing manual updates and check-in/out tasks.
- Lower Service and Maintenance Overhead: ComXchange’s cloud-connected management options minimize onsite IT needs and speed up troubleshooting.
Additionally, ComXchange supports SIP trunking, allowing you to move away from costly traditional analog lines and T1/PRI circuits while improving call quality and redundancy. ComXchange is fully compliant with Kari’s Law and the RAY BAUM Act, ensuring that when a 911 call is placed, critical information such as the room number and precise location details are automatically provided to the Public Safety Answering Point (PSAP), helping emergency responders quickly and accurately locate the caller.
These savings are not just theoretical. Many of our hospitality customers report a full return on investment within the first year of switching to ComXchange, particularly when they factor in reductions in service outages, manual tasks, and maintenance calls.
Purpose-Built Features for Hospitality
ComXchange is designed around what hoteliers need, not retrofitted from generic business VoIP platforms. Some of the key capabilities include:
- Dynamic call routing for front desk, guest services, and emergency support.
- Customizable voicemail profiles for each room and department.
- Wake-up call management, including automatic retries and reporting.
- Room status integration for housekeeping updates.
- Detailed call accounting and billing options to allocate charges accurately.
These features are backed by ClearlyIP’s reputation for support and innovation, giving your property access to a hospitality communications platform that’s easy to manage, highly reliable, and built to grow with you.
Trusted by Leading Brands
Across North America, ComXchange powers communication for a range of hospitality properties — from boutique hotels to large full-service resorts. Our customer list includes properties under the Hilton (certified), IHG, Hyatt, Choice, Sonesta, Cobblestone, and Marriott umbrellas, among others.
Working with brands that demand strict compliance with operational standards gives ComXchange a proven record of reliability, security, and guest satisfaction.
Why Hotels Choose ComXchange
Choosing a hotel phone system is a long-term investment. Here’s why hotels consistently choose ComXchange:
- Easy integrations with PMS and guest services tools.
- Cost savings from modern architecture and SIP trunking.
- Purpose-built features for hospitality needs.
- Certification with major hotel brands, including Hilton.
- Reliable support from a company specialized in telecom for hospitality.
You’re not just buying a phone system; you’re putting a critical part of your operation into expert hands.
Contact Us to Learn More
If you’re evaluating hotel phone systems and want a solution that’s built for hospitality, reduces your costs, and integrates smoothly with your existing systems, contact us today. We’ll connect you with a partner that will help you understand how ComXchange for hotels can improve guest experiences, streamline operations, and protect your bottom line.
Reach out to our team here — we’d be happy to connect you with a qualified partner to discuss your property’s needs.
